Chatbots have become the most common interaction between humans and AI. With the ability to manage everything from internal workflows and document searches to pre-sales conversations and customer service issues, AI-powered chatbots are very attractive assets to modern...
Scheduling meetings, searching for files, creating tickets, managing leads, accessing information, and logging in and out of systems are all part of a typical day at the office (or these days—a day working from home). At Capacity, we’ve been hard at work to automate...
If you’ve stopped by our blog lately, you’ll find other posts about how we’ve adapted to the COVID pandemic. Thankfully, our team is safe, healthy and working hard from the comfort of their homes. We’re in good spirits and remembering to laugh, with a few kids and the...
The White House’s New AI Executive Order Explained Earlier this month, The White House released an Executive Order to govern the development and use of AI. The Executive Order summarizes the government’s view on AI and how it should be regulated and developed moving...
Daniel Coyle’s The Culture Code is one of the seminal works regarding the way culture is developed and codified in the workplace. Coyle distills culture into two essential archetypes: Cultures of Proficiency are cultures where you teach teams to do the same things...
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